Sign in and access
Open Insight in your browser, sign in, and understand view and export access.
Insight is a web app, so there is nothing to install - you open it in your browser and sign in with your GIMLabs account. It is included on every plan, on both Go and Pro.
Requirements
- A modern web browser.
- A GIMLabs account at a company with an active subscription.
- The View permission for Insight on your account (see Access and permissions). If you cannot get in, your company administrator manages access.
Opening Insight
You can reach Insight two ways:
From Product OS
Sign in at os.gimlabs.io and open the Insight card from your dashboard.
Directly
Go straight to insight.gimlabs.io and sign in.
Signing in
Open the sign-in page
Go to insight.gimlabs.io. You are taken to the sign-in page.
Enter your details
Sign in with your GIMLabs email and password.
You are in
You land on the Explorer, ready to pick a configuration and table.
Sign-in problems
"Incorrect email or password" means the credentials did not match. Sign-in can also be refused if your account is not active or your company's subscription is inactive. See Troubleshooting.
Access and permissions
Insight is governed by two permissions on your role, set by your administrator:
| Permission | What it controls |
|---|---|
| View | Whether you can open Insight and browse data at all. Without it, Insight shows an Access Denied page. |
| Export | Whether the CSV and JSON export buttons appear. Without it, you can browse but not export. |
With View access you can see all of your company's project data in Insight. Use the project filter to narrow to the projects you care about.
No edit access needed
Insight is read-only, so it never needs - or offers - edit permissions. That makes View access safe to grant widely.
Sessions
A session is your current signed-in use of Insight. While you are in the Explorer, Insight checks your session in the background and signs you out if it has ended - for example if an administrator ends it remotely to free a seat, or it expires. If that happens you see a notice and are returned to the sign-in page; sign in again when you are ready.
Signing out
Use the account menu to sign out. Your session ends, and Insight clears the Explorer view it remembered on this browser so the next person starts clean.
Last updated 18 June 2026