Install and sign in
Get the Log app on your device, sign in, and understand licences, sessions and offline use.
Log installs from the app stores and signs in with your GIMLabs account. It is included on every plan, on both Go and Pro.
Requirements
- An iOS or Android phone or tablet (iOS 12.2 or later; a current version of Android).
- A GIMLabs account at a company with an active subscription, and a seat on your company's plan. If you cannot sign in, your company administrator manages access.
Installing
Search for GIMLabs Log on the App Store (iOS) or Google Play (Android) and install it like any other app. The app checks for updates on the store - see updates below.
Signing in
Open the app
You are taken to the Sign in to GIMLabs Log screen.
Enter your details
Sign in with your GIMLabs email and password, then tap Login. There is a Forgot Password link if you need it.
Let it sync
Log signs you in and syncs your projects. You land on the Projects screen, ready to work.
Sign-in problems
"You have entered an invalid email or password" means the credentials did not match. Sign-in can also be refused if your plan has no free seats, your account has been disabled, or your session was ended on another device. See Troubleshooting.
Seats and sessions
- Your access comes from your company's subscription (Go or Pro) - Log is included on both. Each active user takes a seat under that plan. It is the same seat that covers the other GIMLabs products you use, not a Log-only licence.
- A session is your current signed-in use of Log on this device. You have one active session per account, so signing in elsewhere can sign you out here. If every seat is in use, sign-in is refused until one frees up, and administrators can end a session remotely to free a seat. When that happens Log signs you out with a notice and you can sign in again.
Offline use
Once you are signed in and a project has synced, Log works without a signal. Your data is stored securely on the device and syncs automatically when you reconnect. You only need internet to sign in, sync a new project, create or edit projects, and preview a PDF log.
Updates
New versions are released through the app stores. When an update is required Log shows a notice - "A fresh update is now available on the store. Please update to continue" - and you update from the App Store or Google Play before carrying on.
Signing out
Open the side menu from the Projects screen and tap Sign out. Your session ends and the app returns to the sign-in screen.
Last updated 18 June 2026